candy916 - Deposits, Withdrawals and Account Banking

PAYMENT CHANNELS

Payment Methods on candy916

Every channel below is available inside your candy916 cashier for deposits. Withdrawals follow the same registered channels, subject to account verification status and local law eligibility. Use whichever e-wallet or bank option fits how you already manage money on your phone.

Touch 'n Go eWallet Deposit directly from your TNG eWallet balance. Confirmation happens inside the TNG app with your PIN or fingerprint — no separate login needed.

Boost Connect your Boost wallet at the cashier and confirm transfers through the Boost app. Amount posts to your candy916 balance once Boost processes the request.

GrabPay Use your GrabPay wallet balance to fund your candy916 account. Approve the payment from the Grab app and the deposit reflects on your balance.

DuitNow Send funds directly from your bank account via DuitNow. Use the account reference shown in the cashier and match it exactly when initiating the transfer.

FPX / Maybank2u Online banking via FPX gives access to Maybank2u, CIMB Clicks and other local banks. Authorise through your bank's interface and the deposit queues automatically.

Withdrawing from Your candy916 Balance

When you want to move winnings out, head to the cashier and select the withdrawal tab. We route payouts back through the same channel you used to deposit — your Touch 'n Go eWallet, Boost wallet or GrabPay account. This keeps the transfer path short and reduces the chance of a mismatch. Before your first withdrawal clears, you will need to complete

account verification. Players in Shah Alam or Johor Bahru with a verified account follow the same withdrawal path as anyone else on the platform.

Open withdrawal tab — From your logged-in account, open the cashier and switch to the withdrawal section to see the available payout channels.
Select your payout channel — Choose the e-wallet or bank account registered to your candy916 profile — Touch 'n Go eWallet, Boost, GrabPay or a local bank via DuitNow.
Enter the withdrawal amount — Type the RM amount you want to withdraw. The screen will show any minimum amount that applies to the channel you selected.
Complete identity check if prompted — If your account verification is still pending, you will be directed to upload your documents before the withdrawal request is processed.

Depositing into Your candy916 Account

Your candy916 wallet sits at the top of every lobby page. To add funds, open the cashier from your account menu, pick your preferred e-wallet or bank channel, and confirm the transfer on your phone. Deposits via Touch 'n Go eWallet and Boost route directly to your account balance — no manual matching needed. GrabPay works the same way: confirm in the

app, and the amount appears in your candy916 wallet. For bank transfers, FPX and Maybank2u are available under the online banking tab in the cashier.

Open the cashier — Log in to your candy916 account and tap the wallet icon at the top of the screen to open the cashier panel.
Choose your payment channel — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the deposit options listed under your account.
Enter the amount and confirm — Key in your deposit amount in RM, then approve the transaction inside your chosen e-wallet or banking app using your PIN or biometrics.
Balance updates — Once the payment clears on the network, your candy916 account balance refreshes automatically — no need to contact support for routine deposits.

Verifying Your candy916 Account

Account verification at candy916 is a one-time step that protects your balance from unauthorised withdrawal requests. We ask for a government-issued photo ID — your MyKad is the standard document — and may request a selfie or a proof of payment method depending on your account activity. Once approved, your account is fully unlocked for withdrawals and higher transaction amounts. Submitting clear,

unobstructed images speeds the review up considerably. You only go through this once; after approval, the verification status stays on your profile permanently.

Go to account verification — Find the verification section inside your candy916 account settings and follow the upload prompts that appear.
Submit your ID document — Upload a photo of your MyKad (front and back) showing your name and IC number clearly — no glare or cut edges.
Add payment proof if requested — For e-wallet accounts, a screenshot of your Touch 'n Go eWallet, Boost or GrabPay profile page showing your registered name may be required.
Wait for account approval — Our team reviews submissions and updates your account status. You will see a confirmed badge in your profile once verification passes.

Answers to Common candy916 Banking Questions

These are the questions we hear most often about deposits, withdrawals and account verification on candy916. If your situation is not covered here, reach out to our live chat support from inside your account.

The minimum deposit varies by payment channel. Open the cashier, select your preferred method — Touch 'n Go eWallet, Boost or GrabPay — and the minimum is displayed before you confirm.

Most delays happen when the payment reference does not match. Check the reference number in your cashier, confirm it matches your e-wallet receipt, then contact live chat with the transaction ID.

We match withdrawals to your verified payment channel to protect your account. If you need to update your registered wallet, contact support and complete the required identity check first.

Verification time depends on document clarity. Submit a clear MyKad photo and matching payment proof — sharp images with no glare move through review faster than blurred ones.

Withdrawal limits depend on your account verification level and the payout channel. Your cashier screen shows the applicable limit for each channel when you enter the withdrawal amount.

candy916 does not add its own transaction fees for standard deposits and withdrawals. Check with your e-wallet provider — Touch 'n Go eWallet, Boost or GrabPay — for any fees on their end.

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